Welcome to Winter Light Sales! These Terms and Conditions (“Terms”) govern your access to and use of the Winter Light Sales website (winterlightsales.com) and any purchases you make from us. By accessing our site and making a purchase, you agree to be bound by these Terms. Please read them carefully.

1. Our Shop

Winter Light Sales is an online retailer specializing in high-quality holiday and Christmas decorations, bringing magic and festive cheer to homes worldwide. Our product range includes Christmas lights, trees, ornaments, garlands, stockings, and unique novelty items.

Business Address:
Winter Light Sales
3463 Grim Avenue
San Diego, US 92117

Customer Service Email: [email protected]

2. User Obligations and Account Responsibility

By using our website, you agree to:

  • Provide accurate, current, and complete information during the checkout process.
  • Maintain the confidentiality of your account password and for all activities under your account.
  • Not use our site for any illegal or unauthorized purpose.
  • Be responsible for ensuring your device is compatible with our website and is free from viruses.

3. Products and Services Description

We offer a curated selection of holiday decor, including but not limited to:

  • Christmas Lights (LEDs, C7 & C9 Bulbs & Cords, Miniatures)
  • Christmas Trees & Accessories (Pre-Lit Trees, Tree Accessories)
  • Garlands (Branched, Novelty, Bead, & Tinsel)
  • Christmas Stockings & Hangers
  • Novelty & Specialty Items (Night Lights, Santa Suits, Hats, Accessories)
  • Replacement Parts (Bulbs, Fuses)

We strive to display product colors and images as accurately as possible, but slight variations may occur due to monitor settings.

4. Order and Payment Terms

Placing an Order

Adding an item to your cart does not reserve it. A contract for sale is only formed when we send you an order confirmation email.

Payment Methods

We accept the following secure payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All prices are listed in US Dollars (USD). Your payment is processed at the time of order confirmation.

Shipping

Please see our Shipping & Returns page for full details. By placing an order, you agree to the following:

  • Order Processing: Orders are processed within 1-2 business days after payment confirmation.
  • Shipping Methods & Timeframes:
    • Standard Shipping ($12.95): Shipped via DHL or FedEx. Delivery in 10-15 business days after shipment.
    • Free Shipping (Orders over $50): Shipped via EMS. Delivery in 15-25 business days after shipment.
  • International Orders: We ship worldwide, excluding Asia and some remote areas. You are responsible for any applicable customs duties, taxes, or fees imposed by your country.

Delivery times are estimates and not guaranteed, as they may be affected by factors beyond our control (e.g., customs, weather, peak season delays).

5. Returns, Refunds, and Exchanges

Your satisfaction is our priority. Our full policy is available on our Shipping & Returns page. Key terms include:

  • Eligibility Window: Returns or exchanges must be requested within 15 days of you receiving your order.
  • Condition: Items must be unused, in original packaging, and in the same condition as received.
  • Non-Returnable Items: The following are final sale:
    • Santa Suits, Hats, & Accessories (for hygiene reasons)
    • Personalized or used Christmas Stockings & Hangers
    • Clearance or Special Sale Items (marked as such)
  • Process: You must contact us at [email protected] for an RMA number before returning any item.
  • Costs: Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item). Original shipping costs are non-refundable.
  • Refunds: Issued to the original payment method within 5-10 business days after we receive and inspect the returned item.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Winter Light Sales or its suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

7. Limitation of Liability

Winter Light Sales will not be liable for any indirect, incidental, punitive, or consequential damages arising out of your use of the site or any products purchased from us, including but not limited to loss of profits, data, or business opportunity.

Our total liability to you for any claim related to these Terms or your orders shall not exceed the total amount you paid for the products giving rise to the claim.

This limitation of liability does not apply to damages resulting from our gross negligence or intentional misconduct, or for personal injury or damage to tangible property caused by a defective product.

8. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Your continued use of the site after any changes constitutes your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Mail: Winter Light Sales, 3463 Grim Avenue, San Diego, US 92117

Thank you for choosing Winter Light Sales to help light up your holidays!

The Winter Light Sales Team